Microsoft Office Live Meeting
Frequently Asked Questions

Important Info
Office Live Meeting gives you access to reliable and affordable web conferencing.  Below are frequently asked questions about how to use and access this internet conferencing solution.

Frequently Asked Questions
  • How many participants can join my Live Meeting meeting?
    Live Meeting supports up to 1250 participants per session.

  • What additional user guides and resources are available for Live Meeting?
    Complete step-by-step user guides, training information and sign-up for demos can be found on the Training & Resources pages.

  • What is my "CC"?
    CC stands for Conference Center. CC is a virtual location for your company’s meetings on Live Meeting and forms part of the web address that you need to either join a meeting or log into your account. When you set up the Outlook Plug-in, it will start by checking your preferences. You need to tell it what your conference center name is, e.g.

  • I am not able to download any add-ins to my desktop. What would cause this to happen?
    It is possible that your network administrator has stopped computers connected to the corporate network from downloading specific types of files. Before trying to download any of the add-ins, you should contact your local IT helpdesk and check whether you need to get them to either download it or even install it as there could be a security policy in place to stop normal users from doing this.

  • The download is complete but I don’t see the icons in Outlook. What steps do I need to take so they appear?
    To make the icons appear:
    • Confirm that the version of Outlook you are running is supported.
    • Check in your View > Toolbars option to see if the menu is listed but not selected. If it is not listed there, go to the control panel (in the Start menu of Windows®) and open Add or remove programs.
    • Check to see that the Microsoft Office Live Meeting Add-In Pack is installed. If not, try to reinstall the pack. Make sure that Outlook is completely closed before you do so.
    • Open Outlook and click Help, then select About Outlook. There is a button at the bottom of this page labeled Disabled Items. Click this. If LMAddin is in the disabled list, re-enable it and restart Outlook.

  • What are the system requirements?
    Ensure your setup is able to run Live Meeting. To use Live Meeting you need:

    Windows-Based Meeting Console
    Windows VistaTM operating system, 32-bit (RTM)
    Windows XP Professional with Service Pack 2 (SP2)
    Windows 2000 Professional Service Pack 4 (SP4)
    Windows Server 2003 with Service Pack 1
    Web-Based Meeting Console
    PC Users:
    Windows Vista (RTM), Windows XP SP2 or SP1a, Windows 2000 SP4, or Windows 98 Second Edition (SE)
    Internet Explorer® 6.0 (SP1 or SP2)  with Microsoft JVM (1.1), Sun® 1.5.11 or 1.6.x
    Internet Explorer 7 with Sun® 1.5.11 or 1.6.x
    Mac Users:
    Mac OSX 10.3 or 10.4
    Safari 1.3TM or Safari 2.0TM with Apple® JavaTM 1.4.2
    Solaris Users:
    Solaris 10SM
    Mozilla 1.7 with Sun® 1.5.x
    56Kbps or better 
    Presenter: 1024 x 768 pixels or higher resolution monitor
    Attendee: 800 x 600 pixels or higher resolution monitor (1024 x 768 or higher recommended)
    Recording Playback
    Microsoft Office PowerPoint® 2002 presentation graphics program or later, or Microsoft Office Standard Edition or Professional Editions (which includes PowerPoint software) to upload presentations
    Flash Player version  8 or 9 or higher to view Flash and multi-media data content slides
    Windows Media® technologies player, version 9 or 10 (version is checked when the meeting client starts) to view Windows Media content in the meeting
    Apple® QuickTime® 7 or higher to view Windows Media content in the meeting on Macintosh



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