The KX-NCS2301 Communication Assistant Supervisor helps to visually manage all group members within an organization.

It is the perfect tool for team supervisors to monitor employees' call activities.

Communication Assistant Supervisor Features:

Agent real time reporting.

Current waiting calls and longest waiting time.

Group reporting.

Reporting of group call history.

Agent management.

Rich presence.

Remote log-in/out.

Remote take-over.

conference.

Statistical analysis.