ADTRAN n-Command MSP is a powerful and easy-to-use network management system that provides monitoring and management for a wide range of ADTRAN business networking solutions. Using ADTRAN n-Command MSP can improve network operations and business-class Voice over IP (VoIP) performance for service providers and enterprise organizations who are implementing ADTRAN's industry-leading NetVanta and Total Access 900 Series equipment running the ADTRAN Operating System (AOS). n-Command MSP is an appliance-based solution with options for the n-Command MSP Basic Server supporting up to 10,000 remote devices or the n-Command MSP Advanced Server supporting up to 25,000 remote devices. As increasing numbers of hosted and premise-based VoIP networks are deployed, it is becoming more important to implement a centralized network management framework. Network planners, operators, and managers require a system that empowers them to deal with the operational challenges and customer support demands associated with next-generation telecom services. Customers also expect to have the same, or higher, level of quality and reliability from these new-generation services as they had with traditional phone services. VoIP and IP telephony applications involve call quality and performance management challenges that require an easy-to-use and sophisticated management system. The system should enable service providers and enterprise IT organizations to deliver on Service Level Agreements (SLAs), increase customer service response, reduce network downtime, and proactively monitor and report the performance of the VoIP network and users